Our main aim is to execute a customer driven organization. Hence, our decisions and policy guidelines is to make customer Electronics purchase happy. We know success in any business is only possible when your customers are satisfied. That's why, we are keeping our return and cancellation policy transparent for faster resolution.
If any packets is found damaged at the time of delivery, immediate action is taken by our concerned department and take appropriate decision. Any minor or major damage will be compensated accordingly under set guidelines.
Wrong item delivery
In case or by mistake any wrong item has been delivered, following action will be taken,
- We will take the wrong item back and send the same to our warehouse and will refund the amount.
- Meanwhile, customer can go for fresh purchase to get the same item.
Cancellation while product is in transit
We usually plan to deliver the product as early as possible and intend to deliver the item with-in 7 working days across India. Once, item dispatched and move for travelling, cancellation of existing order will attract 10% cancellation charges.
Cancellations due to unavoidable reasons
If the item has been cancelled due to unavoidable reason/s, in that case cancellation of existing order will attract 10% cancellation charges of total product value.
Cancellation due to non performance:
Many factors influence the efficiency of solar system, Online UPS and Servo Stabilizer such as electricity condition in that city, electrical parameters etc. Once the product has been safely handed over to the customer without any damage and has been installed, it will not be taken back. We will guide and get live support for installation with our technical team.
Your Returns Centre :